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Franchisor Spotlight: 911 Restoration

911 Restoration has been serving communities throughout the United States and Canada since 1978, providing water damage repair, mold removal and fire damage restoration services. Insurance companies around the nation process tens of thousands of water, fire, and mold damage claims every day, resulting in a booming business that exceeds 7 billion dollars a year. […]
Written by Kourtney Kopp on March 22, 2011
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911 Restoration has been serving communities throughout the United States and Canada since 1978, providing water damage repair, mold removal and fire damage restoration services. Insurance companies around the nation process tens of thousands of water, fire, and mold damage claims every day, resulting in a booming business that exceeds 7 billion dollars a year.

Franchisees’ main priority is to ensure customers have a safe environment and better air quality in their homes. Whether it is brought on by a natural disaster or an accident, water damage can have serious effects on property and belongings. 911 Restoration’s expert technicians and inspectors are trained to immediately respond to water damage emergencies, develop a restoration plan and completely repair and restore homes. 911 Restoration staff members are fully-qualified and certified mold inspectors and technicians that address mold removal needs.  They are also available for immediate response and free inspection of homes following fire and/or smoke-related damage.

Franchisees will benefit from a profitable business with a brand name well known throughout the industry. 911 Restoration offers a list of benefits, including:

  • Consulting Services
    • The corporate office located in Los Angeles, CA will be readily available to handle all orders, questions, and bookings for all customers via a toll-free number, which is used throughout all branches. Franchisees are provided with all of the necessary forms, information, financial statistics, etc. so that their business can follow the company model.
    • Each branch can connect directly with company presidents and representatives anytime about any question, financial matter, or insurance plan.
  • Advertising Services
    • The corporate office will supply all necessary advertising materials needed to quickly launch a new branch. Business Cards, Forms, Logos, Marketing Plans, and a company website (911restoration.com) are all readily available to any investor as soon as possible.
    • Every branch gets the opportunity to take full advantage of the toll- free number, 1-888-AID-MOLD. At no additional cost, every branch can market the same number that leads directly to the corporate office, with receptionists and sales associates standing by.

Experience & Qualifications
Any potential franchisee is encouraged to have experience in the Remediation field or similar (i.e. construction, plumbing, urban planning, etc). The following are also strongly encouraged:

  • Training and/or experience in equipment use
  • Certifications (Example: Approved by LA Health Care Department)

All 911 Restoration technicians are both IICRC & MICRO certified and adhere to the strict guidelines of:

  • The Institute of Inspection, Cleaning & Restoration (www.IICRC.com)
  • Electronic Design Automation (www.EDA.com)
  • Institute for Economic Design (www.IED.com)

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